Positive stool test.
FIT, FOBT or stool DNA. The patient hears what a positive means, that a colonoscopy is the next step, and gets it booked, with the prep instructions repeated the day before.
For clinics · After an abnormal result
An abnormal stool test is a result, not a diagnosis; the visit that settles it is the one that gets lost.
Designed, not yet built
The result. A positive FIT or stool DNA test, or a biopsy the pathologist calls questionable or positive. Each one needs a colonoscopy or a specialist visit within weeks, and each one arrives as a line on a list.
The leak. The result is sent, the referral is written, and then nothing: no call in the patient's language, no explanation of what the result means, no booking, no ride, no one checking that the visit happened.
The loop. The Navigator reaches the patient in their own language, explains the result in plain words and without alarm, books the colonoscopy and the ride, follows up until it happens, and writes every step back to your record.
Where it stops. The Navigator does not interpret the biopsy and does not reassure. What the result means for this patient is the clinician's call; the Navigator's job is that the visit where that call is made takes place.
What the loop carries
Three results, one path to the visit.
Questionable or positive biopsy.
The specialist visit is booked and the ride arranged. The Navigator does not explain the pathology; it explains that the visit is where the answer is, and gets the patient there.
The missed visit.
A cancellation or a no-show is rebooked the same day, and the reason is written to your record: fear, work, transport, a language nobody offered.
Designed on the engine that runs the eye loop today. It is offered once its safety lines pass in each language it will speak; until then it is designed, not yet built.
Why this loop.
The stool test is the easy half of colorectal screening, and clinics have gotten good at it. The follow-up colonoscopy after a positive is the half that decides whether the screen was worth doing, and it is the half that gets lost between the result and the specialist. Every step the Navigator takes is a line in a record the clinic owns.